Our Security Commitment
Panaceon AI is built from the ground up with security as a core principle. We understand that clinical trial protocols contain sensitive data, and we've implemented enterprise-grade security controls to protect it.
Our platform implements SOC 2 Type II controls, is GDPR compliant, and maintains HIPAA-ready infrastructure for healthcare organizations.
Data Encryption
All data is protected with industry-leading encryption:
- In Transit: TLS 1.3 encryption for all data transmission
- At Rest: AES-256 encryption for stored data
- Database: Encrypted MongoDB Atlas with field-level encryption for sensitive data
- Backups: Encrypted backups with separate key management
Access Control
We implement strict access controls to protect your data:
- Role-Based Access (RBAC): Fine-grained permissions based on user roles
- Multi-Factor Authentication: MFA available for all accounts via Clerk
- SSO Integration: Enterprise SSO support (SAML, OAuth)
- Session Management: Automatic session timeout and secure token handling
- Audit Logging: Complete audit trail of all data access and modifications
Infrastructure Security
Our infrastructure is designed for maximum security:
- Cloud Provider: Vercel and MongoDB Atlas with SOC 2 Type II certification
- Network Security: WAF, DDoS protection, and rate limiting
- Data Isolation: Logical separation of customer data
- Monitoring: 24/7 security monitoring and alerting
- Penetration Testing: Regular third-party security assessments
SOC 2 Controls
We implement SOC 2 Trust Service Criteria controls:
Security
- Information security policies and procedures
- Access control and authentication mechanisms
- Encryption of data in transit and at rest
- Security incident detection and response
Availability
- 99.9% uptime SLA with redundant infrastructure
- Automated failover and disaster recovery
- Regular backup and restoration testing
Confidentiality
- Data classification and handling procedures
- Confidentiality agreements with all personnel
- Secure data disposal processes
Processing Integrity
- Input validation and data quality controls
- Error handling and exception management
- Change management procedures
Privacy
- GDPR-compliant data processing
- Data subject access request procedures
- Privacy impact assessments
Vendor Management
We carefully vet all third-party vendors and maintain Data Processing Agreements (DPAs):
| Vendor | Purpose | Security |
|---|---|---|
| Vercel | Application hosting | SOC 2 Type II |
| MongoDB Atlas | Database hosting | SOC 2 Type II, HIPAA |
| Clerk | Authentication | SOC 2 Type II |
| OpenRouter | AI processing | Enterprise security |
| Stripe | Payment processing | PCI DSS Level 1 |
| Resend | Email delivery | SOC 2 Type II |
Incident Response
We maintain a comprehensive incident response plan:
- Detection: Automated monitoring and anomaly detection
- Response: Defined escalation procedures and response team
- Communication: Customer notification within 72 hours of confirmed breach
- Recovery: Documented recovery procedures and testing
- Post-Incident: Root cause analysis and remediation tracking
HIPAA Readiness
Our infrastructure is designed to support HIPAA compliance for healthcare organizations:
- Business Associate Agreements (BAA) available
- PHI handling procedures implemented
- Access logging and audit trails
- Encryption meets HIPAA requirements
- Employee training on HIPAA requirements
21 CFR Part 11 Compliance
For FDA-regulated environments, we support 21 CFR Part 11 requirements:
- Electronic Signatures: Secure, attributable signatures
- Audit Trails: Complete, timestamped record of all changes
- Access Controls: User authentication and authorization
- Data Integrity: Validated data storage and retrieval
Security Contact
To report security vulnerabilities or for security inquiries:
Email: security@panaceon.ai
For enterprise security documentation or to request a SOC 2 report:
Email: enterprise@panaceon.ai